Is Your Wood Causing Hard Questions?
WE HAVE YOUR POLISHED ANSWERS!
Tripoint Flooring FAQs
If you have questions about your hardwood floors, take a look at the FAQ below. Still don’t see an answer o your question? Then contact us and one of our professionals will be pleased to help you. Stay in touch with us for the newest products, design tips and latest news about hardwood flooring.
We offer both prefinished and unfinished wood flooring. We treat our prefinished flooring at the factory, and it is ready to install. Unfinished wood flooring leaves you the option of placing your own finish on the floor.
We do have a showroom in Cary, North Carolina. The hours are Saturdays from 10 a.m. to 3 p.m. or by appointment. We’re closed on Sundays.
Tripoint offers a wide range of wood flooring products that you won’t find at larger, impersonal retailers. We not only offer prefinished and unfinished flooring, but our professionals refinish and resurface your floor on site. Our dustless sanding techniques keeps the air of your home or business free of pollutants, and our professionals are experienced, courteous, tidy and efficient. We are also an active member of the National Wood Flooring Association. We also offer the top, name-brand products.
We do indeed offer free, in-home estimates. Just give us a call at (919) 771-7542.
No problem. Just give us a call at the above number, and we will reschedule your appointment.
We accept cash, check, MasterCard, Visa, Discover Card and American Express. Unfortunately, we don’t offer financing right now.
We have a one year labor warranty that begins on the date your job is completed. Our manufacturer’s warranties are varied.
About Service and Installation
We will schedule an installation as soon as the flooring material is shipped to us.
We call the day before the installation and tell you when to expect the installer. it will probably be in the morning.
Our professionals move furniture for an additional charge. We do this for all products save sand and finish hardwood floors. Sanding, sealing, staining and finishing hardwoods requires that the floors be clear of furniture, so you need to have your furniture and personal effects relocated during the procedure.
Yes, we can refinish solid hardwood floors if they are site finished or prefinished. We can also refinish some engineered wood floors, but we need to inspect them first. That’s because an engineered wood floor has a veneer of quality wood on top of layers of inferior wood or plywood, and a solid wood floor is a solid piece of quality wood.
We dispose of old flooring and other product for an additional charge.
Products and Selection
Please feel free to call our showroom for any issues at (919) 771-7542.
We carry Bona products to clean hardware floors and carry them in our store. Avoid products with citrus oil or oil soap such as Murphy’s, and don’t use steam cleaners.